Payment Policy

Payment Policy for Kocoono™

At Kocoono™, we believe in making your shopping experience as comforting and seamless as our products. We're committed to offering you a variety of payment options to ensure that your journey from browsing to owning a Kocoono™ product is smooth, secure, and suited to your preferences.

Accepted Payment Methods

We welcome the following payment methods:

  • Visa: For convenient and secure transactions.
  • Mastercard: Making your purchases easy and hassle-free.
  • American Express: For a premium payment experience.
  • Maestro: For straightforward and secure debit transactions.
  • UnionPay: Catering to our global customers with ease.
  • Shop Pay: For a quick, secure, and user-friendly checkout process.
  • Apple Pay: For seamless payments using your Apple devices.
  • Google Pay: Making transactions swift and secure with your Google account.

Pricing and Charges

All prices are clearly displayed at checkout and include the cost of the product, shipping fees, and any applicable taxes. We believe in transparency, ensuring you're fully informed of the total cost before you make a payment.

Checkout Process

  1. Select Your Products: Add your chosen Kocoono™ items to your cart.
  2. Proceed to Checkout: Once you're ready, navigate to the checkout.
  3. Enter Your Details: Fill in your shipping information and choose your preferred shipping method.
  4. Choose Your Payment Method: Select from our range of payment options.
  5. Review & Confirm: Check your order summary, including product prices, shipping, and taxes.
  6. Complete Your Purchase: Confirm your payment to complete your order.

Commitment to Customer Satisfaction

At Kocoono™, we're not just about selling products; we're about creating a community of comfort and care. If you have any questions or need assistance with your payment, our customer service team is here to help, ensuring your Kocoono™ experience is as delightful and reassuring as our weighted blankets.

Based on 170 reviews
91%
(154)
5%
(9)
3%
(5)
0%
(0)
1%
(1)
Luxe 9 kg Royal purple blanket

I highly recommend this blanket. I quickly reach a parasympathetic state of deep breathing and quality rest within mere minutes. I wonder why I didn't purchase it sooner. My teenage daughters love the heavier weight and sleep undisturbed through the night. I myself intend to purchase the 7 kg plus eye pillows in the future. Thank you. Delighted to support Irish company.

Kocoono weighted blanket

I bought the 7kg blanket for my daughter who has Autism. She absolutely loves it and at times when she is anxious she sits and cuddles it around her. She even takes it to bed and sleeps much better because of it. Really good quality blanket and thank you.

Love the Kocoono Weighted Blanket LUXE

Love the Kocoono Weighted Blanket LUXE it really is brilliant and I love sleeping with it on the bed or my couch. Thank you

Weighted Blanket

Hi folks, I got the blanket for my teenage son as he finds it hard to settle at night and is up early for school. It is working a treat. He loves it. I try and use it during the day to ground myself. It is difficult to journal with a blanket. I would love you to make a really long jacket that I could use while meditating and journaling. Thanks so much. I love that it’s Irish.

Amazing blanket!

Loved this blanket. I got the heaviest one and no regrets. It’s super relaxing and amazing for napping during the day I’ve found!

K
Kocoono™ Sleep Mask
Kathryn Tracey
An excellent product

I bought a kokoono blanket for my son which he found comforting & calming so I picked up a sleep mask too which he found really good but lost on his travels! I surprised him last week with a replacement as he’s lining abroad & he was delighted to see it. He found it very effective for settling down to sleep.

The Dreaming Blanket that I wish was a little bigger

It is lovely yes, and I am mostly sleeping well. However it is not big enough to fit a double bed. It seems to me more one for a single bed. Why is this?

Gorgeous blanket

I bought the higher end weighted blanket some time ago and I absolutely love it. It’s ready nice to lie under for yoga relaxation and meditation. I suffer from anxiety, low energy and depression and it feels really soothing and nice to pull this over me on the sofa when I’m feeling low and just want to watch tv. Haven’t tried to wash the cover yet but good to have the option.

L
Kocoono™ Sleep Mask
Louise Mcdonnell
Eye Mask Amazing results

I was surprised at how well this works when I don't use it, I have a restless sleep. Highly recommended! Clients have said it helps with twitching eyes. I have a few of their products! I highly recommend 👌
Great communication. Nice to get products locally. I know the products are used by many somatic experiencing practitioners working with the nervous system. Excellent thinking and care put into products! 👏

Second blanket purchased

Hi, we had such a great experience with the first kocoona blanket that we bought this bigger one as he got bigger. It is well made and straightforward to take apart/reassemble for cleaning. My son will now reliably sleep through the night after years of worsening night time wakenings and long periods of insomnia. I was sceptical but at my wits end but now I highly recommend.

C
Kocoono™ Shoulder Hug
Caitriona Nic Ghiollaphadraig
Relaxing and unwinding

The shoulder hug is very relaxing and helps me unwind at the end of the day.

Thank you for the lovely review and delighted you are finding your shoulder hug relaxing :)

V
Kocoono™ Christmas Bundle 1
VALIERE LEONARD
Kocoono Christmas Bundle 1

Adult daughter loves it, great purchase.

Very happy that your Kocoono gift was so well received!! :)

E
Kocoono™ Sleep Mask
Eoin O'Connell
Eye mask

Absolutely fantastic! Five stars!

Thank you for letting us know Eoin, wishing you plenty more restful zzzz's :)

Improved the whole households sleep!

My 10 year old sons sleeping habits and by extension ours was transformed by this blanket. His frequent nighttime wakings even when exhausted was disturbing him and the rest of the family. From the first night he slept better, telling me in the morning “I still woke up a few times but was able to go back to sleep”. Normally he would wake up and be fully alert and couldn’t settle himself. This blanket has been brought this on holidays with us and is still so soft and comfortable after washing. We wouldn’t be without it, I already bought another one to be sure.

Thank you so much for taking the time to let us know how your son (and the family) have benefited from your Kocoono Blanket. So happy to read this and that it makes such a difference, it really helps us to keep doing what we are doing! :)

L
Kocoono™ Shoulder Hug
Louise Mcdonnell

Excellent product I bought this for client use however I have found it very helpful to help self regulate.
Excellent communication.
Fast delivery.
Highly recommended

3 star

I bought this for my daughter who loved it immediately!! Seems to be helping her sleep already. Thank you X

Excellent quality product and better sleep

I purchased a Kocoono luxe blanket a while ago and I'm delighted with the quality and health benefits. It's still like new after several washes (it's machine washable - a bonus!), really comfortable and has definitely improved my sleep. I've since bought an eye mask and will be buying a Kocoono as a gift for a family member. A well deserved 5 stars!

Excellent service

Very happy with the products I purchased and the quick delivery

M
Kocoono™ Shoulder Hug
Madeleine Drew-Byrne
Beautiful smugness

I have to date bought the shoulder hug, the eye pad
and 2 weighted blankets. All products are amazing and I can verify they work!! I have shoulder and neck issues and the shoulder hug “the business”

Lovely blanket and excellent quality. Would recommend

E
Kocoono™ Cover
Evelyn Farrelly
Kocoono blanket cover

I love my Kokoona blanket. I have the hug version. I think that the 'neck hugs' would benefit from velcro on the weights and cover, to stop weights falling down into outside corner.

Lap blanket

I am beginning to use it now it is definitely relaxing

Thank you

Kocoono Weighted Blanker BASIC

This weighted blanket is far from basic! Absolutely love it, I would highly recommend this investment.. Definitely helps relieve my anxiety and promoting better nights sleep 😴